Burnaby Mountain and Riverway golf courses have switched to the Select Pi ball dispensing system. You'll experience several benefits including:
- The ability to use one range card at both Burnaby Mountain and Riverway.
- A mobile app option to manage your range card and check your balance.
As with any transition, some processes will change and some will stay the same. We want to be as clear as possible about what changes are coming and how it will affect your experience at our driving ranges:
Questions and answers
- You can now use your range card or the Select Pi mobile app at both Burnaby Mountain and Riverway driving ranges.
- You’ll now preload dollar amounts, instead of buckets, onto your range card or mobile app.
- PINs will also no longer be used with the new system.
- When balls are dispensed, the amount debited from your card will be based on the price of balls at the time of dispensing, not at the time of purchase.
You'll no longer be able to enter your number into the ball dispensing machine. If you no longer have your physical card, visit our pro shop at your next visit. Our friendly staff will help you with either downloading the Select Pi app or issuing you a new physical range card.
After December 3, your buckets will convert to dollar amounts. For example, one bucket will become $6.50.
When balls are dispensed, the amount debited from your card will be based on the price of balls at the time of dispensing, not at the time of purchase.
You'll continue to visit the pro shop to request the package you wish to purchase and preload.
No, you’ll now load dollar amounts. You can still request buckets at the pro shop, and staff will convert them to dollars.
When balls are dispensed, the amount debited from your card will be based on the price of balls at the time of dispensing, not at the time of purchase.
Yes! Preload $18 (equivalent of three full size buckets) or more to receive a bonus dollar amount. If you have the mobile app, you’ll notice this bonus amount in your balance.
Yes, you can keep using your range card. The mobile app is just an option for those who prefer it.
Download the SelectPi app below:
Personal information collected and used by the City of Burnaby for managing customer accounts to track the purchase of golf balls for use on the driving range will be managed in accordance with s. 26 (c) of the Freedom of Information and Protection of Privacy Act.
For questions regarding the collection and use of personal information, please contact: Golf Course Administration at 604-297-4493 or [email protected].
- Tell the pro shop the dollar amount you’d like to load onto your card.
- Scan your card at the ball dispenser.
- Select a half or full bucket on the touch screen. The dollar amount for a half and full bucket will appear on the touch screen.
- Balls will be dispensed.
- The cost of your selection will be deducted from your balance.
- Download the SelectPi app and create an account with your email.
- In “My locations,” select Golf Burnaby.
- Inform the pro shop about your new SelectPi account and hand over your range card.
- The pro shop will sync your range card to your SelectPi account and transfer any existing value.
- Preload more stored value if needed.
- Check your app for the updated balance.
- At the ball dispenser, select “Balls” in the app.
- Choose a half or full bucket on the mobile app and scan the QR code that appears on your app after your selection
- Balls will be dispensed, and the cost will be deducted from your balance.
You will still need to preload your app at the pro shop. We are exploring online options for preloading, but for now, this will continue to take place at the pro shop.